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Elara Global Fertility
Family Code
Ethics principles and rules of engagement.
Elara Global Fertility works with intended parents, surrogates, donors, clinics, attorneys, and partners through a single standard. The Family Code sets the ethical ground rules for how we coordinate, communicate, and protect people throughout a family-building journey.
This is not marketing language. It is the framework we use to make decisions, handle edge cases, and prevent gray practices.
Core ethics principles
The standard behind every decision
Our ethical principles guide how we coordinate each process with clarity, privacy, dignity, and professional boundaries.
Dignity and respect for every person
We treat intended parents, surrogates, donors, and newborns as people first, never as transactions. We coordinate in a way that preserves privacy, reduces pressure, and supports informed decision-making.
Informed consent as a non-negotiable
We support a process where consent is clear, documented, and revisited when circumstances change. We do not “rush signatures” or normalize confusion. We coordinate access to independent professionals so parties can understand what they are agreeing to.
No coercion and no undue influence
We do not tolerate pressure, manipulation, or financial leverage to force decisions. We avoid incentives and behaviors that create hidden dependency or imbalance. We escalate concerns when any party’s autonomy appears compromised.
Safety-first coordination
We prioritize physical and emotional safety in program planning and escalation. We coordinate with licensed clinics and independent counsel to ensure that risk discussions, medical guidance, and legal implications are handled by the proper professionals.
Clear separation of roles
Elara Global Fertility is a coordination and concierge service. Medical services are delivered by licensed clinics and physicians. Legal services are delivered by independent licensed attorneys. Escrow services are delivered by the escrow provider when selected. We do not blur professional boundaries.
Transparency in fees, roles, and decisions
We keep the service model and payment flows unambiguous. We do not hide markups, referral kickbacks, or “bundled” costs that obscure who is paid for what. When a cost belongs to a third party, it is presented as such.
Financial integrity and governance
We support financial structures that reduce risk and increase clarity. In VIP Signature, funds may be governed through an independent escrow provider, with releases tied to documented milestones. In Direct Pay, the client pays clinics and providers directly and Elara Global Fertility charges only a coordination fee.
Fairness and non-exploitation
We reject practices that commoditize or exploit surrogates or donors. We coordinate with an expectation of ethical screening, appropriate support, and respect for each person’s wellbeing and boundaries.
Independent legal representation
We support independent counsel and clear legal workflows. We do not position ourselves as a substitute for legal advice, and we do not ask any party to proceed without the opportunity for independent legal review.
Privacy and discretion by design
We coordinate with confidentiality as a default. We minimize sharing to what is necessary, limit access to sensitive information, and document permissions. We use secure documentation workflows and controlled access practices.
Honesty and realism in communication
We do not promise medical outcomes, legal results, or timelines. We communicate risk thoughtfully, including what is uncertain and what requires professional assessment. We do not use fear or pressure to influence decisions.
Inclusion and non-discrimination
We treat clients and participants with respect regardless of marital status, sexual orientation, gender identity, nationality, ethnicity, religion, or disability, within the legal constraints of the applicable jurisdiction and provider policies.
Child-centered responsibility
We plan with the future child’s welfare in mind. We coordinate in a way that supports safe care pathways, responsible documentation, and thoughtful post-birth administration.
Accountability and escalation
We keep a structured escalation path for concerns involving safety, consent, privacy, billing integrity, or professional boundaries. We document issues, elevate appropriately, and pause coordination when required to protect people and the process.
How it shows up
How the Family Code shows up in practice
- We confirm your Family Goals so the program reflects your values, privacy needs, and governance preferences.
- We document roles so every party understands who does what and who is responsible for which decisions.
- We use structured milestone planning and verification for budget, documentation, and coordination steps.
- We insist on clarity around payments.
- We coordinate independent counsel and keep legal steps separate from clinical steps.
- We maintain secure document handling and permission-based sharing.
Payment clarity
Financial transparency in every path
When escrow is selected, milestone releases are tied to documented steps.
When Direct Pay is selected, clients pay clinics and providers directly, while Elara Global Fertility charges only a coordination fee.
Elara Global Fertility does not hold medical funds or third-party funds outside an independent escrow arrangement.
Professional boundaries
What we will not do
These limits protect clients, participants, providers, and the integrity of the process.
- We will not guarantee outcomes, “success rates,” or timelines.
- We will not provide medical advice or override clinical judgment.
- We will not provide legal advice or represent clients legally.
- We will not hold or disburse medical funds outside an independent escrow arrangement.
- We will not participate in coercion, gray practices, or hidden financial arrangements.
- We will not move forward when informed consent is unclear or compromised.
Raising concerns
If something feels unclear, we want to know early.
You can raise concerns confidentially through our contact channels and our team will respond within 24 hours.
